Hi! I'm Lau Biondo, and I'm glad to see you around! 🙌🏼

👀 About me


Eight years working as UX. I’m a Conversational Designer made for agile teams. I work with an obsessive Passion-Driven mindset to provide desirable products for users and business. I work with multidisciplinary teams in Banking, Retail, Helthcare, Telecommunications, eCommerce B2B-B2C, Finance, Presales and Virtual Wallet projects.

<aside> ❤️ Interests: #ConversationalDesign #Language #CognitiveScience #Psychology #Neuroscience #UserExperience #InteractionDesign #Human-ComputerInteraction #NaturalLanguageUnderstanding #VoiceUserInterfaces #Chatbots #VirtualAssistants #Chatbots

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👩🏽‍💻 My work


🚗 Customer Journey Leader - 2022 🚧 Under construction 🚧

🤖 Conversational Virtual Wallet - 2020 👉🏼See more! 👀

🤳🏼 Telecommunications - 2019 👉🏼See more! 👀

👩🏼‍⚕️ Medical Care - 2018 👉🏼See more! 👀

💸 Online banking - 2017 👉🏼See more! 👀

👩🏽‍💻 Design Talks


✍🏼 Articles I wrote


✅ Published on Medium: @laubiondo

Conversational UI links & resources to have on hand 🤖